No diagnostics

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  • Last Post 22 May 2018
djwatson29 posted this 22 May 2018

The app connects to the mini obd2 scanner but I get no information once connected. No General information, nothing in dynamic parameters, no diagnostics trouble codes or fuel economiser. In fact all 4 are greyed out. This is with the Pro version. My car is a 2003 BMW m3. Thank you in advance for your help.

inCarDoc posted this 22 May 2018

If all listed parameters are greyed out, means app does not connected to adapter or car's ECU... appropriated dialog box with issue description should pop-up ones test is completed. Please note, that it might take some time to test all connection options. 

To help you with troubleshooting we might need to review the connection protocol. Please 

please do not forget repeat issue description in a letter and details of your OBD adapter (type, model name, link to the specifications)

Thanks!